The Neer service fee is applied to all bookings and is proportional to the cost of booking. It is non-refundable in the case of cancelations, barring extenuating circumstances. It ranges between 6% and 14%, with higher booking totals having lower service fees.
The service fee goes towards Neer offering support 7 days a week and payment processing fees.
You can review this fee on the listing page before booking a reservation and on booking receipts that will be located on their trip confirmation pages.